FlixFox App Privacy Policy & Data Protection

1. Introduction

Welcome to FlixFox. We are committed to data protection and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your privacy and personal information when you use the FlixFox mobile application (the “App”).

2. Who We Are

FlixFox is the data controller responsible for your personal information. If you have any questions about this policy or our data practices, please contact us through the In-App Service Center as described at the end of this policy.

3. Information We Collect

To provide and improve our service, we must collect certain user data. The types of personal information we may collect are:

  • Information You Provide Directly:
    • Account Registration Data:When you create an account, you may provide us with your email address, phone number, or information from a third-party login service like Google or WhatsApp.
    • Financial Data:If you participate in our rewards program, you will need to provide bank account or personal wallet information to process withdrawals.
    • Communications:We collect information when you contact us for support through our In-App Service Center.
  • Information We Collect Automatically:
    • Usage and Referral Data:To manage our promotion program, we collect data about installations that occur through your exclusive invitation link to track rewards and prevent fraud.
    • Technical Data:We may collect your IP address, device type, operating system, and other technical details about the device you use to access our App.

4. How We Use Your Data

We use your personal data for the following legitimate purposes:

  • To Provide and Manage Your Service:To create and manage your account, provide you with access to our video library, and deliver customer support.
  • To Administer the Rewards Program:To track your referral invitations, calculate your earnings, and process your withdrawals.
  • To Maintain Security:To protect our service and answer the question of “is FlixFox safe,” we use tools like our anti-cheating algorithm to prevent fraudulent activities.
  • To Improve Our App:To analyze how users interact with our App, which helps us enhance features and improve the user experience.

5. Data Security

We have implemented appropriate data security measures to protect your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your information is limited to personnel and trusted third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

7. Your Privacy Rights

You have rights regarding your personal data, including the following privacy rights:

  • Request access to the personal data we hold about you via a data access request.
  • Request correction of any incomplete or inaccurate data.
  • Request to delete my dataor erase your personal information where there is no good reason for us to continue processing it.
  • Object to or restrict the processing of your personal data in certain circumstances.
  • Request the transfer of your personal data to you or to a third party.

To exercise any of these rights, please contact us through our In-App Service Center.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. How to Contact Us

For all privacy questions, concerns, or requests related to this FlixFox App Privacy Policy, please use our official In-App Service Center. This is the primary channel for all user support and can be accessed through the “Me” or “Profile” section of the App.

If you prefer, you may also contact us via email at [email protected] for privacy-related inquiries.