FlixFox App GDPR Policy & Your Data Protection Rights

1. Introduction

Welcome to the FlixFox App. We are committed to data protection and ensuring user privacy. This GDPR Privacy Policy explains how we collect, use, and protect your personal data in accordance with the principles of the General Data Protection Regulation (GDPR).

2. Data Controller

The FlixFox App is the data controller responsible for your personal data. Should you have any questions about this policy or our data processing practices, please contact us via the In-App Service Center.

3. What Personal Data We Collect

We collect specific data to provide our service and features. Our data collection is limited to what is necessary for the functionalities of the App. This includes:

  • Account and Identity Data:We collect information you provide when you create an account, which may include your email address, phone number, or details from a third-party login service like Google or WhatsApp.
  • Financial Data:To process withdrawals for our rewards program, we require you to provide bank account or personal wallet information.
  • Communication Data:We collect data when you contact us for assistance through our In-App Service Center.
  • Usage and Technical Data:We collect information about how you use our App and its features, along with technical details about your device. This includes security data processed by our anti-cheating algorithm to ensure fair use of our promotional programs.

4. How We Use Your Data & Our Lawful Basis for Processing

We will only use your personal data when the law allows. Our lawful basis for processing your data includes:

  • Performance of a Contract:We process your Account Data to provide the streaming services you have requested and to manage your account.
  • Legitimate Interest:We process your Usage and Technical Data to improve our App, and we use security data to protect our services from fraud, which is in our legitimate interest.
  • Consent:When you provide Financial Data for withdrawals, you consent to us using it for that specific purpose.
  • Legal Obligation:We may need to retain certain data to comply with legal or accounting requirements.

5. Data Security

We have implemented appropriate data security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We are committed to showing how FlixFox protects user data through robust technical and organizational safeguards.

6. Your Rights Under the GDPR

As a user, you have specific data subject rights under the GDPR. These include:

  • Right to Access:You have the right to access your data by requesting a copy of the personal data we hold about you.
  • Right to Rectification:You have the right to request the correction of any incomplete or inaccurate data.
  • Right to Erasure (Right to be Forgotten):You have the right to request to delete your data where there is no good reason for us to continue processing it.
  • Right to Object:You have the right to object to the processing of your personal data where we are relying on a legitimate interest.
  • Right to Restrict Processing:You have the right to request that we restrict the data processing of your personal information in certain circumstances.
  • Right to Data Portability:You have the right to request the transfer of your personal data to you or to a third party.
  • Right to Withdraw Consent:You have the right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these your GDPR rights, please contact us via the In-App Service Center.

7. Changes to This Policy

This policy may be updated periodically. Any changes will be made available within the App.

8. Contact Us

For all inquiries or to request personal data from FlixFox, please use the official In-App Service Center, which is accessible through your user profile in the App.